What should you do if you get the wrong book?

1. Check Your Ordering Method:
   • Did you use the shop by course function? This ensures you get the correct items as per your school's requirements.
   • If you shopped by search, the item might not match your course needs.
2. Verify the ISBN:
   • Look at the 13-digit ISBN on the back cover or barcode.
   • If it matches the ISBN you ordered, you're all set.
   • If it doesn't match, contact customer service with the ISBN you received and the ISBN on your order. They can help with replacements and provide a return label.
3. Confirm Course Requirements:
   • If you think the online course requirement listing was incorrect, first check with your instructor.
   • If the requirement differs, get the correct information and contact customer service.
   • With this info, we can update the online requirement and assist with returns and refunds so you can order the correct item.