Not sure if you want to buy new, used, rent or get an ebook? This'll help.
A used item often contains highlighting, writing or margin notes throughout, but not to excess.
Supplements such as access cards or CDs, even if listed in the book's title, are usually not included with a used copy.
If upon delivery you are not satisfied with the condition of your used book, please contact our customer service department. We will work with you to find a satisfactory resolution.
If you are purchasing a textbook that is packaged with supplements such as online access cards or codes, CDs or software access, purchasing the package New ensures that you receive all of the supplements listed in the package.
If the item is required in "new-only" condition by your school, there will be a note notifying you of this requirement.
eBooks are available as online or downloadable versions; this varies based on the publisher. These eBooks contain the same content as a print textbook. Please select carefully as returns and refunds are subject to strict limitations.
Supplementary content that might be included with a new textbook purchase such as DVDs, CD ROMs, links to alternate websites, etc, is usually not part of your eTextbook.
eBooks for online viewing are usually offered for a specific subscription time frame, in some cases offering lifetime access. In most cases, you will have access to your eBook within one hour in the Digital Bookshelf section of your My Account.
For more information on eBooks please click here.
Rented books must be returned to our company at the end of the rental period. By renting a book, you agree that you are responsible for remembering the rental return date and returning the rental to us within the time frame specified.
To avoid additional charges to replace the book if it is not returned on time, your return shipments must be tracking in the UPS system by the rental return date using the FREE UPS label we provide through your account. Charges also apply if the book is returned to us in a non-saleable condition.
The due dates we show are based on when classes and finals are over per the school. Sometimes there may be more than one due date on an order if your courses have different due dates.
If you decide you need the book for a few more days or the next semester, extensions are available from 15 to 130 days after the original due date for an additional fee. Or you may purchase the rental book if you decide you'd like to keep it. This is available by logging in to the My Account section of your Online Bookstore, and choosing Manage Rentals/Returns.
Some Online Bookstores allow third-party individuals and volume sellers to list their inventory through our Marketplace. Customers are able to purchase directly from the Marketplace as well as through the Online Bookstore. Payment is processed by the Online Bookstore so your banking information is never made available to our Marketplace sellers. Book vouchers can be used for Marketplace orders if funds are available.
For more information on purchasing from our Marketplace, please click here.